Privacy Policy

1. Introduction

Recall Radar ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our product recall monitoring service.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register for an account, including:

• Name and email address
• Company name and business information
• Payment information (processed securely by Stripe)
• Communication preferences

Product Information

To monitor your products for recalls, we collect:

• Product names, SKUs, and identifiers
• Marketplace listings (Amazon, Shopify, etc.)
• Product categories and classifications

3. How We Use Your Information

We use the information we collect to:

• Monitor regulatory databases and marketplaces for product recalls
• Send you alerts when your products are affected by recalls
• Provide customer support and respond to inquiries
• Send administrative information (updates, security alerts)
• Process payments and manage subscriptions
• Improve our services and develop new features

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With service providers who assist in our operations (hosting, payment processing)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of our users
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Export your data in a portable format
• Opt-out of marketing communications

To exercise these rights, contact us at privacy@recallradar.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and personalize content. You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@recallradar.com
Address: Recall Radar, Amsterdam, Netherlands